After introducing the innovative framework, the book offers seven empirical chapterscases from seven countries and a range of policy areas (health, education, taxation, and local governance)that show how management affects performance in different contexts. Following these empirical tests, the book examines themes that emerge across cases and seeks to set an agenda for future research. Intended for students and scholars of public administration and public policy, this book will be the first to provide a comprehensive comparative assessment of management's impact on organizational performance.
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