119,95 €
119,95 €
inkl. MwSt.
Sofort per Download lieferbar
60 °P sammeln
119,95 €
Als Download kaufen
119,95 €
inkl. MwSt.
Sofort per Download lieferbar
60 °P sammeln
Jetzt verschenken
Alle Infos zum eBook verschenken
119,95 €
inkl. MwSt.
Sofort per Download lieferbar
Alle Infos zum eBook verschenken
60 °P sammeln
Andere Kunden interessierten sich auch für
![Customer Success with Microsoft Dynamics Sure Step (eBook, PDF)]( "Customer Success with Microsoft Dynamics Sure Step (eBook, PDF)")
Customer Success with Microsoft Dynamics Sure Step (eBook, PDF)29,95 €![Customer value and various connotations (eBook, PDF)]( "Customer value and various connotations (eBook, PDF)")
Customer value and various connotations (eBook, PDF)105,95 €![Janus Face of Customer Service (eBook, PDF)]( "Janus Face of Customer Service (eBook, PDF)")
Janus Face of Customer Service (eBook, PDF)140,99 €![Customer Relationship Management (eBook, PDF)]( "Customer Relationship Management (eBook, PDF)")
Customer Relationship Management (eBook, PDF)49,49 €![Customer Service in Business: Keeping your customers close and loyal (eBook, PDF)]( "Customer Service in Business: Keeping your customers close and loyal (eBook, PDF)")
Customer Service in Business: Keeping your customers close and loyal (eBook, PDF)139,95 €![Customer-Driven Culture: A Microsoft Story (eBook, PDF)]( "Customer-Driven Culture: A Microsoft Story (eBook, PDF)")
Customer-Driven Culture: A Microsoft Story (eBook, PDF)29,95 €![Service Quality and Customer Relationship Management (eBook, PDF)]( "Service Quality and Customer Relationship Management (eBook, PDF)")
Service Quality and Customer Relationship Management (eBook, PDF)126,95 €
Customer relations is a broadly recognized, widely-implemented strategy for managing and nurturing a company's interactions with clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes-principally sales activities, but also those for marketing, customer service, and technical support. This book presents topical research data in the study of customer relations, including how consumers use Alan P. Fiske''s relational models framework to construct their relationships with service organizations; measuring corporate Customer Relationship Management (CRM) strategy; and identifying the relational benefits influencing customer loyalty.
Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.