Kangethe Mbugua

Customer Support Process (Process Templates) (eBook, ePUB)

• Format: ePub

Produktbeschreibung

Discover the Customer Support Checklist for Solopreneurs and small businesses.

Your secret weapon to transform chaotic customer inquiries into a streamlined, professional process!

Designed for solopreneurs, freelancers, e-commerce entrepreneurs, and small businesses with tight budgets, this small business customer service process template saves time, reduces stress, and boosts customer loyalty.

Say goodbye to scattered emails, time-consuming replies, and inconsistent support.

With this budget-friendly customer support system for freelancers, you'll organize inquiries using free tools like Google Sheets, automate responses with Gmail, and deliver polished, timely solutions that rival big brands.

Whether you're a graphic designer juggling client questions, an Etsy seller handling order issues, or a local shop owner managing complaints, this checklist is your roadmap to efficiency.

It guides you through logging inquiries, categorizing issues, providing updates, and documenting resolutions, ensuring no customer is left waiting.

A 2023 HubSpot survey found 93% of customers return to businesses with excellent servicedon't miss your chance to shine!

The Customer Support Checklist for Solopreneurs empowers you to scale without hiring staff, perfect for busy seasons or remote work.

Grab this small business customer service process template and take control of your support process.

Elevate your business, delight customers, and reclaim your time with this budget-friendly customer support system for freelancers.

Get started now and turn inquiries into loyal fans!

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Produktdetails

• Verlag: Kangethe Mbugua
• Erscheinungstermin: 23. April 2025
• Englisch
• ISBN-13: 9798231932351
• Artikelnr.: 73951661

Autorenporträt

Educated at Warwick University, rated as a top 10 university in the UK, Kangethe read Economics before graduating in 1985.

A varied and colourful professional working life followed. Starting as a door to door insurance salesperson, he moved into Investment Banking, where he spent fifteen years eventually rising to senior IT project manager with responsibilities for system applications in Tokyo, Singapore, Hong Kong, Frankfurt and London.

On leaving banking, he briefly taught economics at a college in Suffolk, before taking a position with an employment organisation helping ex-offenders find employment.

A frequently published business author, he has an extensive portfolio of business articles, many of which are online, dating back several years.

He lives with his partner and works full time on his business interests, coaching and mentoring entrepreneurs and writing