Todd Whitaker, Douglas J. Fiore

Dealing with Difficult Parents (School Leader Edition) (eBook, PDF)

How to Model, Coach, and Support Your Teachers

• Format: PDF

Produktbeschreibung

This school leader's edition of Dealing with Difficult Parents is designed to help you with the specific challenges you face as a school leader when dealing with parents.

The companion teacher's edition shows your teachers and other educators how they can communicate with parents more effectively. But with this administrator's version, you'll learn how you, as a leader, can-and must-support and coach teachers along the way.

You'll uncover how to:

• make sure your teachers understand the families they're dealing with,
• help your teachers communicate effectively with parents by being positive and proactive, so problems don't escalate to the main office,
• establish expectations for dealing with parents, so teachers understand how to be appropriate even when a parent is not,
• deal with challenging situations when the teacher is difficult or the teacher is in the wrong,
• ensure your teachers feel supported by you when they're dealing with difficult parents, and
• help teachers become more confident and empowered in challenging situations.

With these practical books, you'll be able to get parents on your side so they can become a positive force in your school's success.

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 228
• Erscheinungstermin: 19. November 2025
• Englisch
• ISBN-13: 9781040441893
• Artikelnr.: 75535961

Autorenporträt

Todd Whitaker (@toddwhitaker) is a leading presenter in the field of education and has written 65 books, including the bestseller What Great Teachers Do Differently. He is a former teacher, coach, and principal, and is currently a Research Professor at the University of Missouri.

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Douglas J. Fiore is Dean of the College of Education at the University of Central Missouri and is author of numerous books, including the popular textbook School-Community Relations, Sixth Edition.

Inhaltsangabe

About the Authors

Preface

Introduction to the 2^nd Edition

1. Dealing with Difficult Parents: An Overview

Part I: Today's Parents

2. Who Are These Guys?: Describing Today's Parents

3. What's Wrong with These Parents Anyway?

Part II: Communicating with Parents

4. Building Credibility: Everyone Wants to Associate with a Winner

5. Taking Your Classroom Social

6. Positive Communication with Parents: An Ounce of Prevention

7. Listen, Learn, and Cultivate

Part III: Soothing the Savage Beast

8. Initiating Contact with Parents

9. Never Let 'Em See You Sweat

10. What If The Parent Is Right?

11. The Best Way to Get In the Last Word...

12. Do You Feel Defensive? If So, Something Is Wrong

Part IV: Dealing with Parents in Difficult Situations

13. Delivering Bad News

14. But I Did Get a Good Deal: Examining the Car Salesman

15. What If They Use the "F" Word - Fair?

16. Focus on the Future

Part V: Increasing Parental Involvement

17. Understanding Parent Involvement

18. Increasing Parental Involvement at School

19. Increasing Parent Involvement at Home

Parting Thoughts

References

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1. Dealing with Difficult Parents: An Overview Part I: Understanding
Today's Parents 2. Who Are These Guys? Understanding Parents' Circumstances
3. Why Aren't They On Our Side? Understanding Parents' Perceptions Part II:
How to Get Parents Off Our Backs and Onto Our Sides 4. Building
Credibility: Everyone Wants to Associate with a Winner 5. Taking Your
Classroom Social: Good News Builds Trust 6. Positive Communication with
Parents: An Ounce of Prevention 7. The Power of Consistent, Proactive
Parental Communication Part III: Dealing with Difficult Parents: And
Knowing When to Look Inward, Too 8. Initiating Contact with Parents 9. Calm
Is Good 10. The Best Way to Get in the Last Word... 11. What If the Parent
Is Right? 12. Do You Feel Defensive? If So, Something Is Wrong 13. The
Blame Frame Part IV: Dealing with Difficult Situations: The Nicer the
Parent, the Harder It Can Be 14. Delivering Bad News 15. But Do Parents
Feel They Got a Good Deal? 16. What If They Use the "F" Word-Fair? 17.
Focus on the Future 18. Universal Strategies for Challenging Situations:
And Ways to Keep Things From Becoming Escalated Part V: Strategies for
School Leaders L1. Understanding Is Not an Excuse L2. Identifying the
Problem Before You Try to Solve It L3. Supporting Your Staff L4. Be Aware
of What You Don't Know L5. Dealing from the Role of a Leader L6. The
Principal Must Focus on the Future L7. Always Show Concern L8. The Fairness
Doctrine L9. What If We Are Wrong? L10. Build Relationships Before You Need
Relationships

Rezensionen

"Dealing with Difficult Parents is the ultimate how-to guide for navigating the often rough seas of parental communication. Whitaker and Fiore not only provide real-world advice designed to proactively create positive teacher-parent relationships, but also offer powerful and specific strategies for remaining professional and effective even in the face of the most difficult circumstances teachers are likely to encounter."--Dave Burgess, President, Dave Burgess Consulting, Inc. and New York Times bestselling author of Teach Like a PIRATE

"In this updated reboot, Whitaker and Fiore provide both practical and relevant strategies for engaging and connecting with parents, even the most difficult! Today's parents are different and the landscape continues to evolve, and because of that we need to constantly update our playbook. This book couldn't come at a better time, and the ideas and principles can be enacted the very next day. The authors take a complex and often difficult topic and break it down into manageable chunks to ensure educators walk away with sage advice that is both proven and tried."--Dr. Justin Tarte, Director of Teaching and Learning,Union R-XI School District, Union, Missouri

"Often, teachers worry about how they will interact with students and overlook the fact that interacting with parents is a large part of the job, too. By reading this book, teachers will learn how to respond appropriately when speaking with parents. I especially enjoyed the chapter, 'What if the Parent is Right?'; it shows how teachers sometimes have to swallow their pride and move on. Learning how to deal with difficult parents is a very important tool in a teacher's toolbox, and Whitaker and Fiore really hit the nail on the head!" --Rebecca Thompson, 6th Grade Math Teacher and Department Chair, Tomahawk Creek Middle School, Midlothian, Virginia

"The most challenging part of every teacher's job just may be dealing with difficult parents, which is why every teacher new or veteran needs a copy of this book! Todd Whitaker has provided teachers with an essential resource once again! You'll find tips and solutions to handling those troublesome situations with confidence." --Kristin Wilson, 5th Grade Teacher, Grande Park Elementary, Plainfield, Illinois