Skip Allums

Designing Mobile Payment Experiences (eBook, PDF)

Principles and Best Practices for Mobile Commerce

• Format: PDF

Produktbeschreibung

Now that consumer purchases with mobile phones are on the rise, how do you design a payment app thats safe, easy to use, and compelling? With this practical book, interaction and product designer Skip Allums provides UX best practices and recommendations to help you create familiar, friendly, and trustworthy experiences.Consumers want mobile transactions to be as fast and reliable as cash or bank cards. This book shows designers, developers, and product managersfrom startups to financial institutionshow to design mobile payments that not only safeguard identity and financial data, but also provide value-added features that exceed customer expectations.Learn about the major mobile payment frameworks: NFC, cloud, and closed loopExamine the pros and cons of Google Wallet, Isis, Square, PayPal, and other payment appsProvide walkthroughs, demos, and easy registration to quickly gain a new users trustDesign efficient point-of-sale interactions, using NFC, QR, barcodes, or geolocationAdd peripheral services such as points, coupons and offers, and money management

---

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.

Produktdetails

• Verlag: O'Reilly Media
• Seitenzahl: 242
• Erscheinungstermin: 13. August 2014
• Englisch
• ISBN-13: 9781449366322
• Artikelnr.: 52840214

Autorenporträt

Skip Allums is a UX Lead at Monitise, one of the largest mobilebanking and payments technology companies in the world. A former library scientist, Skip entered the payments world as a trueconsumer advocate, challenged with designing elegant user experiencesfor technologically complex mobile transactions. This book is aproduct of four years of groundbreaking work in the mobile paymentsspace.

Inhaltsangabe

Preface
What Is This Book About?
What Are Mobile Payments?
Who Should Read This Book?
How This Book Is Organized
Safari® Books Online
How to Contact Us
Acknowledgments
But Wait...There's More
Chapter 1: Bovines, Banknotes & Bytes
1.1 Convenience
1.2 Worth
1.3 Stability
1.4 Summary
1.5 Further Reading
Chapter 2: The Mobile Money Ecosystem
2.1 Payment Framework Types
2.2 Summary
Chapter 3: Leading US Mobile Payment Experiences
3.1 NFC
3.2 Cloud Wallets
3.3 Closed Loop
3.4 Summary
Chapter 4: Building Trust into Mobile Payments
4.1 Don't Design for Early Adopters, Design for Everyone Else
4.2 Onboarding and Registration
4.3 Security Options: m-PINs, Passcodes, and Passwords
4.4 Handling Sensitive Data
4.5 Give Them a Helpful Help Section
4.6 Summary
Chapter 5: Designing Successful Payment Interactions
5.1 Near Field Communication (NFC)
5.2 Barcodes and QR Codes
5.3 Geolocation
5.4 Summary
Chapter 6: Adding Value with Peripheral Services
6.1 A Day in the Life of a Mobile Wallet User
6.2 It's Not Just About Payments
6.3 Managing Mobile Money
6.4 A Mobile Shopping Assistant
6.5 Mobile Travel
6.6 Summary
Chapter 7: Payments on the Horizon
7.1 Here Come the 49ers
7.2 Emerging Technologies and the Shopping Revolution
7.3 Summary
Companies, Products, and Links
About the Author