Through stories, research, and undercover observations inside sales groups, fundraising organizations, and advertising environments, the author reveals how influence professionals skillfully trigger automatic human responses. Readers learn how mental shortcuts-such as reacting to a single word like "because," trusting the appearance of authority, or responding to "free gifts"-can lead us to comply without conscious thought.
The book also examines how these principles form the foundation of social interaction and decision-making, explaining why people return favors, honour commitments, and rely on stereotypes to navigate a complex world. Using vivid examples-from turkey chick "cheep-cheeps," supermarket free samples, political favors, Hare Krishna donation tactics, and psychological experiments-the book shows how influence operates automatically and why understanding these forces is essential for both protection and ethical persuasion.
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