Document, document, document. When in a managerial position, it's vital to put the pen to the paper, so to speak, especially when counseling employees, regardless of the reason for the conversation. Unlock more about the importance of documenting in this manager's guide to counseling effectively - no one wants to have to do it again, so get it right the first time.
Have an interest in unlocking other keys to working smarter? Check out Morale is Key: A Manager's Guide to Increasing Productivity. More guidebooks to be released soon.
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