Jo Bryson

Effective Library and Information Centre Management (eBook, PDF)

• Format: PDF

Produktbeschreibung

This comprehensive handbook covers key management issues and will guide information professionals through the maze of common problems.

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 448
• Erscheinungstermin: 2. März 2017
• Englisch
• ISBN-13: 9781351941426
• Artikelnr.: 47955652

Autorenporträt

Jo Bryson lectures regularly on library and information centre management. She is currently in a senior management position relating to information technology with the Western Australian Government.

Inhaltsangabe

Contents: Understanding the Role of Manager: Introduction to management. Understanding the Environment: Strategic influences on information services
Strategies for understanding the environment. Managing the Environment Through Integrated Planning: Strategic planning
Human resource planning
Information planning
Technology planning
Financial planning and economic analysis. Creating the Corporate Environment: Corporate culture
Politics
Policy-making
Creativity and intrapreneurship
Managing expertise. Getting things done in the Corporate Environment: Leadership
Power, influence, authority and delegation
Decision-making
Networking
Group dynamics
Team-building
Motivation
Conflict management
Negotiation
Change management. Managing and Communicating Information in the Corporate Environment: Personal communication
Internal communications
External communications
Managing corporate information
Managing the information life cycle. Managing the Individual: Stress management
Career planning and personal development. Managing Risk: Return on investment
Security
Risk management and business continuity. Service Delivery: Competitive strategies: strategic marketing
Quality control
Customer focus
Outsourcing service delivery
Performance measurement and evaluation
Epilogue: The final strategy
Index.