Rosemary Lucas

Employment Relations in the Hospitality and Tourism Industries (eBook, PDF)

• Format: PDF

Produktbeschreibung

Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area. It boldly extends the traditional analysis of employment relations by integrating new topics such as the role of customers and

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 328
• Erscheinungstermin: 22. Januar 2004
• Englisch
• ISBN-13: 9781134432998
• Artikelnr.: 43074385

Autorenporträt

Rosemary Lucas

Inhaltsangabe

Introduction: What is this Book About? Who Should Read it? What are the
Hospitality and Tourism Industries? What Sources are Used? What Does the
Book Contain? 1. Whither Employment Relations and Hospitality? 2.
Employment and Work 3. The Role of Management in Employment Relations 4.
Resourcing, Development and Fair Treatment 5. Pay, Reward and Performance
6. Representation, Participation and Involvement 7. Employment Law and
Dispute Resolution 8. What Do the Workers Think? 9. Conclusions and Future
Issues