This book begins by defining business continuity and IT capability and their importance in modern business, as well as by giving an overview of business continuity, disaster recovery planning, contingency planning, and business continuity maturity models. It then explores modern server environments and the role of system administration in ensuring higher levels of system availability, system scalability, and business continuity. Techniques for enhancing availability and business continuity also include
- Business impact analysis
- Assessing the downtime impact
- Designing an optimal business continuity solution
- IT auditing as a process of gathering data and evidence to evaluate whether the company's information systems infrastructure is efficient and effective and whether it meets business goals
The book concludes with frameworks and guidelines on how to measure and assess IT capability and how IT capability affects a firm's performances. Cases and white papers describe real-world scenarios illustrating the concepts and techniques presented in the book.
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