Enterprise Operations Management Handbook, Second Edition (eBook, PDF)

Redaktion: Blanding, Steven F.

• Format: PDF

Produktbeschreibung

Covering all major areas of enterprise operations management, the second edition provides essential information for managing a modern, evolving data center.

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 672
• Erscheinungstermin: 14. Oktober 2020
• Englisch
• ISBN-13: 9781000109702
• Artikelnr.: 60356443

Autorenporträt

Steven F. Blanding

Inhaltsangabe

Introduction Section I IT Management Strategic Planning: Business and
Technology Issues. The Corporate Information and Communications Hierarchy.
Developing People Skills: A New IT Priority. Professional Consulting: The
Analysis Methodology. Pricing Methods Across Linked Networks. Enterprise
Modeling for Strategic Support. Section II Data Center Management Reverting
to Centralized Data Center Management . Acquiring and Using a UPS System.
Providing Quality Information Services to the Customer. Evaluating a Job
Scheduler in the Open Systems Arena. Help Desk Technology. Call Center
Computer Telephony Integration: A Case Study. Section III Application
Infrastructure and Operations Maintaining Data in Mainframe and Network
Environments. Managing Data Storage and Distribution. The Data Center
Manager's Guide to Networked Imaging Systems. Collaborative Applications.
Supporting Legacy Systems. Mingus Client/Server Architecture and
Implementation. Section IV Enterprise Network Management TCP/IP Network
Management: A Case Study. Trends in Data Communications Services. The
Emerging Advantage of xDSL Technology. LAN Printing Techniques. Preparing
for Cable Modems. LAN-WAN Interconnection Requirements and Implementation
Considerations. Enterprise Deployment: Building an IP PBX Telephony
Network. V Desktop Computing A Quick Overview of LINUX. Security and
Resource Sharing in an NT Environment. Configuring TCP/IP on a Windows NT
Workstation. More Productive User Interfaces. Creating GUIs Users Can Use:
Usability Analysis. Building GUIs Users Can Use: Usability Development.
Section VI Equipment Asset Management Reducing the Cost of PC Connectivity.
Evaluating Equipment: A Methodology for Success. Understanding the Desktop
Management Interface. Managing the IT Procurement Process. An IT Asset
Management Toolkit. How to Do Better Deals in Leasing. VII Customer Support
Operations Managing the User Interface. Managing End-User Development.
Helping Users Help Themselves.