. Managers at the "top level" will have to have a vision and see the "overall picture"; and managers at "lower levels" will deal with more limited and immediate things. So why is Gord Irwin, manager of the Frontage Area of Banff National Park, so concerned about the environmental consequences arising from expanding the parking area on a ski hillside; Meanwhile, back in Ottawa, Norman Inkster - the officer in charge of the entire Royal Canadian Mounted Police force - had to diligently monitor short clips on a late-night television news program to prevent questions. was directed at his minister in Parliament that day?
. Why was Jacques Benz, general director of GSI - a high-tech company based in Paris - present in a meeting to discuss a customer project? After all, he is a senior manager. So should he return to his office to consider developing larger strategies? Paul Gilding, executive director of Greenpeace International, tried to do the same, with considerable frustration. Who did it right?
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