Exploring Professional Communication provides an accessible overview of the vast field of communication in professional contexts from an applied linguistics perspective. It explores the nature of professional communication by discussing various fundamental topics relevant for an understanding of this area. The book is divided into eight chapters, each dealing with a specific area of professional communication, such as genres of professional communication, identities in the workplace and key issues of gender, leadership and culture. Although the book's main approach to professional communication is an applied linguistics one, it also draws on insights from a range of other disciplines. This second edition has been substantially revised and updated and includes coverage of the most recent developments in the area. New topics include:
- Remote and virtual communication, as well as technology-assisted communication
- The impact of the pandemic on professional communication
- Gender in professional communication post-#metoo
- Intersectional issues
- A new chapter on researching professional communication
Throughout, Stephanie Schnurr takes an interactive approach that is reflected in the numerous examples of authentic discourse data, from a variety of written, spoken and multimodal contexts. Exploring Professional Communication is critical reading for postgraduate and upper undergraduate students of applied linguistics and communication studies.
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Louise Mullany, University of Nottingham, UK
'This book presents a wonderful collection of real life cases, situated in a wide diversity of different professional contexts - online, offline, as well as geographically widespread. However complex these cases may sometimes be, Stephanie Schnurr always manages to analyse them in such an accessible way that I cannot imagine that it would not convince readers to delve deeper into the fascinating world of professional communication.'
Dorien van de Mieroop, KU Leuven, Belgium