Most restaurants don't fail because of food. They fail because of operations. This book shows operators how to replace chaos with structure, emotion with data, and guesswork with systems. Through the seven Operational Truths and ten Laws of Operations, readers learn how to build a business that runs by design, not by luck.
Inside, you'll discover how to engineer consistency, control food and labor costs, build disciplined teams, design guest experiences that feel right before they are judged, and scale operations across multiple units without losing quality. You'll learn how to think like an operator, lead with clarity, protect the brand, and make decisions based on truth rather than pressure.
Whether you manage one restaurant or fifty, this book gives you the mindset, systems, and daily operating rhythm needed to create predictable performance. It is a practical, no-nonsense guide for operators who want to elevate standards, strengthen culture, and build operations that are stable, scalable, and profitable.
If you are ready to stop reacting and start leading with discipline and operational truth, this book will show you the way.
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