- Presents a global perspective on how information science and services are changing and how they can best adapt
- Gives insight into how managers can make the best decisions about the future provision of their information services
- Engages key practical issues faced by information professionals such as how best to collect and deploy user data in libraries
- Presents digital literacy as a global theme, stressing the need to foster literacy in a broad range of contexts
- Interrogates how ready information professionals are for emergent technological and social change across the globe
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"This is a valuable compilation that conveys a diversity of approaches to meet organisational goals, make advances for user groups and help with optimising quality digital information resources, along with introducing concepts such as surveillance capitalism. As a snapshot in time, the book contains some valuable accounts and references to a period during which many of us have rapidly shifted our practice and participation with a focus on digital content." --Journal of the Australian Library and Information Association