This handbook incorporates human factors and a systems engineering approach to emergency response project management. It provides cutting-edge research in developing a systematic structure for communication, cooperation, and coordination. Managing a project in the wake of a tragedy is complicated and involves various emotional, sentimental, reactive, and chaotic responses. This is the time when a structured communication model is most needed. This second edition includes important lessons learned and developments since the first edition was published, as well as additional information devoted to systems thinking and industrial engineering in planning for responses to emergencies. The reader will develop a thorough understanding of how to handle an emergency response using a systems approach.
The handbook is an ideal purchase for any student or practitioner of human factors, safety, systems engineering, events management, local or federal governance, or those in the emergency services.
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