In this book communication coach Justine Massy gives you the tools to tackle difficult discussions with calm, confidence, and compassion-whether at work, in your relationships, or with yourself.
Inside this practical and empowering guide, you'll discover:
- A simple 6-part framework for navigating difficult conversations step by step
- Why your brain resists conflict-and how to work with it, not against it
- Powerful scripts and word-for-word examples for setting boundaries and giving feedback
- How to stay grounded and emotionally regulated during tough talks
- What to say when someone gets defensive, shuts down, or lashes out
- The mindset shift that turns fear into clarity and avoidance into action
- How to say "no" without guilt-and be respected for it
- How to communicate assertively without sounding aggressive
- The role of body language, tone, and presence in making your message land
- What to do if the conversation doesn't go as planned
- How to build a culture of open, honest dialogue-in any area of your life
If you want to stop avoiding what needs to be said-and start having conversations that actually change things-grab your copy of How to Have Hard Conversations today.
Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, D ausgeliefert werden.








