Caroline C. Hayes, Christopher A. Miller

Human-Computer Etiquette (eBook, PDF)

Cultural Expectations and the Design Implications They Place on Computers and Technology

• Format: PDF

Produktbeschreibung

Written by experts from various fields, this edited collection explores a wide range of issues pertaining to how computers evoke human social expectations. The book illustrates how socially acceptable conventions can strongly impact the effectiveness of human-computer interactions and how to consider such norms in the design of human-computer inter

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 406
• Erscheinungstermin: 14. Dezember 2010
• Englisch
• ISBN-13: 9781420069464
• Artikelnr.: 38287074

Autorenporträt

Caroline C. Hayes, Christopher A. Miller

Inhaltsangabe

Chapter 1: Human-Computer Etiquette: Should Computers Be Polite? Part I:
Etiquette and Multicultural Collisions. Chapter 2: As Human-Computer
Interactions Go Global. Chapter 3: Etiquette to Bridge Cultural Faultlines:
Cultural Fault lines in Multinational Teams: Potential for Unintended
Rudeness. Part II: Introducing Etiquette and Culture into Software.
Chapter 4: Computational Models of Etiquette and Culture. Chapter 5: The
Role of Politeness in Interactive Educational Software for Language
Tutoring. Chapter 6: Designing for Other Cultures: Learning Tools Design in
the Nasa Amerindian Context. Part III: Etiquette and Development of Trust.
Chapter 7: Network Operations: Developing Trust in Human and Computer
Agents. Chapter 8: Etiquette in Distributed Game-Based Training:
Communication, Trust, Cohesion. Part IV: Anthropomorphism: Computer Agents
that Look or Act Like People. Chapter 9: Etiquette in Motivational Agents:
Engaging Users and Developing Relationships. Chapter 10: Anthropomorphism
and Social Robots: Se tting Etiquette Expectations. Part V: Understanding
Humans: Physiological and Neurological Indicators. Chapter 11: The Social
Brain: Behavioral, Computational, and Neuroergonomic Perspectives. Chapter
12: Etiquette Considerations for Adaptive Systems that Interrupt: Cost and
Benefits. Part VI: The Future: Polite and Rude Computers as Agents of
Social Change. Chapter 13: Etiquette-Based Sociotechnical Design. Chapter
14: Politechnology: Manners Maketh Machine. Chapter 15: Epilogue. Index.