- describing terms--such as hardware, networking, and telecommunications--with easy-to-understand analogies and examples
- using IT applications to support social policies, improve service coordination among agencies, efficiently manage agencies in order to save time, support workers'decision making with information, and assist clients
- solving the problems that internal and external issues cause when determining IT needs, such as working with federal reporting requirements
- understanding and dealing with the 10 most critical IT issues for management
Containing dozens of graphs, tables, and figures, this knowledgeable book will help you with any IT problem you encounter. Symbols by certain subjects in the book indicate that you can find more information and references on that issue through links on the book?s accompanying Web site. Human Services Technology will enable you to thoroughly understand and use IT to help you offer improved services to clients and manage agencies with increased efficiency and effectiveness.
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