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A former IBM employee offers an authoritative history of the successes and failures of one of the most influential American companies of the last century. For decades, IBM shaped the way the world did business. IBM products were in every large organization, and IBM corporate culture established a management style that was imitated by companies around the globe. It was "Big Blue"-an icon. And yet over the years, IBM has gone through both failure and success, surviving flatlining revenue and forced reinvention. The company almost went out of business in the early 1990s, then came back strong…mehr
A former IBM employee offers an authoritative history of the successes and failures of one of the most influential American companies of the last century. For decades, IBM shaped the way the world did business. IBM products were in every large organization, and IBM corporate culture established a management style that was imitated by companies around the globe. It was "Big Blue"-an icon. And yet over the years, IBM has gone through both failure and success, surviving flatlining revenue and forced reinvention. The company almost went out of business in the early 1990s, then came back strong with new business strategies and an emphasis on artificial intelligence. In this authoritative, monumental history, James Cortada tells the story of one of the most influential American companies of the last century. A historian who worked at IBM for many years, Cortada examines IBM throughout the decades, offering insights on the company's: • Technology Breakthroughs • Business Culture • Global expansion • Regulatory and Legal Issues • CEOs The secret to IBM's unequalled longevity in the information technology market, Cortada shows, is its capacity to adapt to changing circumstances and technologies.
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Autorenporträt
James W. Cortada is Senior Research Fellow at the Charles Babbage Institute at the University of Minnesota and the author of Information and the Modern Corporation (MIT Press) and other books. He worked at IBM for thirty-eight years in sales, consulting, managerial, and research positions.
Inhaltsangabe
Preface ix I From Birth to Identity: IBM in its Early Years, 1880s-1945 1 1 Origins, 1880s-1914 3 2 Thomas J. Watson Sr. and the Creation of IBM, 1914-1924 27 3 The Emergence of IBM and the Culture of THINK 61 4 IBM and the Great Depression 91 5 IBM in World War II, 1939-1945 121 II IBM the Computer Behemoth, 1945-1985 147 6 IBM Gets into the Computer Business, 1945-1964 149 7 How Computers, IBM, and a New Industry Evolved, 1945-1964 177 8 System 360: One of the Greatest Products in History? 203 9 "The IBM Way": How It Worked, 1964-1993 233 10 "The IBM Way": What the World Saw, 1964-1993 257 11 IBM on the Global Stage 283 12 Two Decades of Antitrust Suits, 1960s-1980s 325 13 Communist Computers 353 14 "A Tool for Modern Times": IBM and the Personal Computer 379 III A Time of Crisis, 1985-1994 419 15 Storms, Crisis, and Near Death, 1985-1993 421 16 IBM's Initial Response, 1985-1993 439 17 How IBM Was Rescued, 1993-1994 471 IV IBM in the New Century 501 18 A New IBM, 1995-2012 503 19 Hard Times, Again, and Another Transformation 547 20 THINK: IBM Today and Its Legacy 579 Author's Note: In the Spirit of Transparency 619 Notes 623 Bibliographic Essay 677 Index 687
Preface ix I From Birth to Identity: IBM in its Early Years, 1880s-1945 1 1 Origins, 1880s-1914 3 2 Thomas J. Watson Sr. and the Creation of IBM, 1914-1924 27 3 The Emergence of IBM and the Culture of THINK 61 4 IBM and the Great Depression 91 5 IBM in World War II, 1939-1945 121 II IBM the Computer Behemoth, 1945-1985 147 6 IBM Gets into the Computer Business, 1945-1964 149 7 How Computers, IBM, and a New Industry Evolved, 1945-1964 177 8 System 360: One of the Greatest Products in History? 203 9 "The IBM Way": How It Worked, 1964-1993 233 10 "The IBM Way": What the World Saw, 1964-1993 257 11 IBM on the Global Stage 283 12 Two Decades of Antitrust Suits, 1960s-1980s 325 13 Communist Computers 353 14 "A Tool for Modern Times": IBM and the Personal Computer 379 III A Time of Crisis, 1985-1994 419 15 Storms, Crisis, and Near Death, 1985-1993 421 16 IBM's Initial Response, 1985-1993 439 17 How IBM Was Rescued, 1993-1994 471 IV IBM in the New Century 501 18 A New IBM, 1995-2012 503 19 Hard Times, Again, and Another Transformation 547 20 THINK: IBM Today and Its Legacy 579 Author's Note: In the Spirit of Transparency 619 Notes 623 Bibliographic Essay 677 Index 687
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