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"Implementing Conversational AI with LivePerson"
Unlock the full potential of conversational AI with this definitive guide to integrating, designing, and managing intelligent agents on the LivePerson platform. "Implementing Conversational AI with LivePerson" provides a rigorous, end-to-end exploration of modern conversational systems, beginning with foundational concepts and the latest advancements in AI-driven communication. From understanding LivePerson's architecture and cross-channel capabilities to mapping business use cases and platform considerations, this book lays the groundwork for effective enterprise-scale solutions.
Delving into system architecture, the book covers modular design, integrating external systems, event-driven workflows, and robust API strategies-equipping readers with practical tools for developing, orchestrating, and scaling conversational experiences. Advanced chapters explore the nuances of conversational UX, natural language understanding, personalized dialogue management, and the entire bot development lifecycle, from requirements gathering to continuous improvement with A/B testing and analytics. Comprehensive sections on security, compliance, DevOps, and operational best practices ensure that your conversational AI implementations remain resilient, scalable, and secure.
Balancing technical depth with a forward-looking perspective, this resource also examines future trends shaping conversational AI including multimodal interactions, responsible development, regulatory readiness, and evolving collaboration patterns between humans and AI. Whether you are an architect, developer, or enterprise leader, "Implementing Conversational AI with LivePerson" is your essential reference for designing thoughtful, innovative, and reliable AI-powered conversational solutions.
Unlock the full potential of conversational AI with this definitive guide to integrating, designing, and managing intelligent agents on the LivePerson platform. "Implementing Conversational AI with LivePerson" provides a rigorous, end-to-end exploration of modern conversational systems, beginning with foundational concepts and the latest advancements in AI-driven communication. From understanding LivePerson's architecture and cross-channel capabilities to mapping business use cases and platform considerations, this book lays the groundwork for effective enterprise-scale solutions.
Delving into system architecture, the book covers modular design, integrating external systems, event-driven workflows, and robust API strategies-equipping readers with practical tools for developing, orchestrating, and scaling conversational experiences. Advanced chapters explore the nuances of conversational UX, natural language understanding, personalized dialogue management, and the entire bot development lifecycle, from requirements gathering to continuous improvement with A/B testing and analytics. Comprehensive sections on security, compliance, DevOps, and operational best practices ensure that your conversational AI implementations remain resilient, scalable, and secure.
Balancing technical depth with a forward-looking perspective, this resource also examines future trends shaping conversational AI including multimodal interactions, responsible development, regulatory readiness, and evolving collaboration patterns between humans and AI. Whether you are an architect, developer, or enterprise leader, "Implementing Conversational AI with LivePerson" is your essential reference for designing thoughtful, innovative, and reliable AI-powered conversational solutions.
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