Information Systems: People, Organizations, Institutions, and Technologies (eBook, PDF)

ItAIS:The Italian Association for Information Systems
Redaktion: D'Atri, Alessandro; Saccà, Domenico

• Format: PDF

Produktbeschreibung

asthishelpstoensurethatthedisciplinedevelopsnewideasandisin?uencedby diverseresearchandscholarshipcontributions. TheItalianchapterisamodelfor 1 PresidentoftheAIS2008-2009,ESSECBusinessSchool,France,avi-son@essec. fr 2 AISVicePresidentSIGsandChapters2007-2010,UniversityofDallas,USA,sconger@aol. com v vi Foreword chaptersuccessandwehopetheItalianchaptercanhelpleadthewayindeveloping regionalgroupsaswell. Inexaminingthisvolume,thereadermightaskwhether thereissomethingdifferentaboutItalianresearchand,moregenerally,research fromtheMediterraneanarea(thereisafourthMediterraneanConferenceinInf- mationSystems(MCIS)inAthensinOctober2009). Thisvolumeofpapersisa goodplacetostartansweringthatquestion. Contents Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 AlessandroD'AtriandDomenicoSacca` PartI E-ServicesinPublicandPrivateSectors InformationTechnology,MarketingandOrganizationalFactor inCorporatee-banking:AQualitativeResearch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 DanielaPettinao TheRoleofCustomerInvolvementinLibraryE?services . . . . . . . . . . . . . . . . . . 15 AdaScupolaandHanneWesthNicolajsen TechnologyasaToolofTransformation:e-Cities andtheRuleofLaw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 JohnM. EgerandAndreaMaggipinto UserRealitiesandtheFutureofe-governmentServices . . . . . . . . . . . . . . . . . . . . 31 KonstadinosKutsikosandGerasimosKontos TheUseofWebServicesforInclusiveDecisionProcess: TowardstheEnhancementofe-Democracy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 FrancescaCabiddu TheChallengesofe-governmentEvaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 MaddalenaSorrentino IntegrationofDifferentOrganizationsandStakeholders inE-servicesDesignandImplementation:theCase oftheSpiderCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 MariaChiaraDiGuardoandIoneZuccarello vii viii Contents B2GElectronicInvoicingasEnforcedHighImpact Service:OpenIssues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 PietroLucaAgostiniandRaffaellaNaggi NetworkOutcomeasTriggerfortheEvolutionofaDesign Network:CoordinationProcessesBetweenActors andObjects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 FrancescoBoliciandFrancescoVirili GovernanceandOrganizationalAspectsofanExperimental GroupwareintheItalianPublicAdministrationtoSupport Multi-InstitutionalPartnerships. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 NunzioCasalinoandMauroDraoli BusinessProcessModellingWithintheCycleofContinuous Improvement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 LindaPacicco,AurelioRavarini,andFedericoPigni InformationExtractionfromMultimediaDocuments fore-GovernmentApplications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 F. Amato,A. Mazzeo,V. Moscato,andA. Picariello PartII Governance,MetricsandEconomicsofIT OperationsStrategyofSmallSoftwareFirmsUsingOpen SourceSoftware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 BernhardGlatt,AlbertoSillitti,andGiancarloSucci ITValueinPublicAdministrations:AModelProposal fore-Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 AlessioMariaBracciniandTommasoFederici ValueAssessmentofEnterpriseContentManagement Systems:AProcess-OrientedApproach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 J. vomBrocke,A. Simons,C. Sonnenberg,P. L. Agostini,andA. Zardini AMaintenanceMetricModelforOpenSourceGovernance . . . . . . . . . . . . . 139 PasqualeArdimento,GiovanniBruno,DaniloCaivano,andMartaCimitile KeyPerformanceIndicatorstoRelateKnowledge GovernancewithKnowledgeProcess . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 P. Ardimento,M. T. Baldassarre,M. Cimitile,andG. Mastelloni Contents ix MeasuringDataQualityWhenApplyingDataSwappingand Perturbation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 G. CanforaandC. A. Visaggio VirtualEnterpriseTransactions:ACostModel . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 A. D'AtriandA. Motro PartIII InformationandKnowledgeManagement EffectiveStorageofSemanticWebData. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 RobertoDeVirgilio,PierluigiDelNostro,GiorgioGianforme, StefanoPaolozzi,andRiccardoTorlone AReferenceArchitectureforSemanticKnowledge Coordination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 S. Castano,A. Ferrara,andS. Montanelli Service-BasedNetworkedCollaboration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 DevisBianchini,ValeriaDeAntonellis,andMicheleMelchiori HowtoExploitDataMiningWithoutBecomingAwareofit . . . . . . . . . . . . . 203 N. Ciaramella,andA. Albano AMethodologicalApproachtoEnableCooperative ProcessDesignThroughWebServices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 D. Bianchini,C. Cappiello,V. DeAntonellis,andB. Pernici TowardanEffectiveandEf?cientQueryProcessing intheNeP4BProject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Produktdetails

• Verlag: Physica-Verlag HD
• Seitenzahl: 576
• Erscheinungstermin: 3. Oktober 2009
• Englisch
• ISBN-13: 9783790821482
• Artikelnr.: 37398752

Inhaltsangabe

Part I: E-Services in Public and Private Sectors.- Part II: Governance, Metrics and Economics of IT.- Part III: Information and Knowledge Management.- Part IV: IS Development and Design Methodologies.- Part V: IS Theory and Research Methodologies.- Part VI: Legal and Ethical Aspects of IS.- Part VII: New Themes and Frontiers in IS Studies.- Part VIII: Organizational Change and Impact of IT.- Part IX: Human Computer Interaction.- Part X: Strategic Role of IS.