The eleven chapters in this book will assist you to deal with clients, superiors, co-workers and subordinates.
ROBERTA CAVA is the owner of Cava Consulting in Australia. She is the author of 35 books and will be writing more. 30 are non-fiction and 5 are fiction. Her book Dealing with Difficult People has been an international best-seller since 1990 with 23 publishers and in 17 languages.
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