James Atherton provides a set of tools to enable residential workers to answer these questions in their own establishments. Simply and directly, he provides a framework which shows how policy and practice relate to each other and reinforce or hinder each other, in crises as well as in routines. He examines the whole residential establishment as a social system, concentrating on daily life within it, and demonstrating how values are implicit in all aspects of practice. He draws on the experiences of residential staff at all levels to uncover the working myths and offers ways of understanding how establishments function and indicates the pathways to change. This is an essential read for students of social work and sociology.
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