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Taking a broad approach that speaks to experienced and inexperienced process improvement practitioners, CMMI experts and CMMI novices, this second edition thoroughly examines the latest version of the CMMI. Divided into six sections, the text first clarifies the concept of process improvement, makes the case for how and why to employ CMMI, and outlines its structure. It then provides an overview of the process areas, supported by real-world display tables, templates, and charts designed to aid organizations in their improvement efforts. Subsequent sections address measurement issues including basic metrics, statistical process control, and high maturity concerns, as well as SCAMPISM appraisal types.
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