In this textbook, the author shows how information and communication are parts of a special type of interaction, namely situations in which you want to gain trust or influence people. With a plethora of case examples and practical exercises to get stuck into, this engaging book helps students gain a deeper understanding of the concepts and contexts described in each chapter, such as communication strategies, influencing techniques, communication and values, and communication and trust. The second half of the book offers six personal communication tools, and six personal coaching tools, with assignment to each of the coaching tools. In addition, the book provides 66 exercises to the six personal communication tools. Ideal reading for those taking leadership and communication courses, this textbook takes a practical approach to the key issues in organizational communication that will prepare students for their careers in business.
Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.








