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Leaning into Value: Becoming a User-Focused Museum provides guidance to museum leaders struggling to navigate today's often tumultuous, ever-changing economic, political, leisure and educational landscape. Provided is a concrete framework for maximizing institutional success, a continuous Value Realization process that enables museum leaders to effectively: 1) Calibrate the needs and interests of their current and potential users; 2) Articulate how and why they create value so they can foster enduring relationships with users; 3) Create an ever-evolving series of products and services that…mehr

Produktbeschreibung
Leaning into Value: Becoming a User-Focused Museum provides guidance to museum leaders struggling to navigate today's often tumultuous, ever-changing economic, political, leisure and educational landscape. Provided is a concrete framework for maximizing institutional success, a continuous Value Realization process that enables museum leaders to effectively: 1) Calibrate the needs and interests of their current and potential users; 2) Articulate how and why they create value so they can foster enduring relationships with users; 3) Create an ever-evolving series of products and services that consistently deliver unique value to an ever-more diverse set of constituencies; and finally, 4) Validate their activities through empirical processes that promote evidence-based decision making and catalyze measurable, year-on-year improvements in their organization's community value.
Autorenporträt
John H. Falk is executive director of the Institute for Learning Innovation and Sea Grant Professor Emeritus of Free-Choice Learning at Oregon State University. He is known internationally for his work in the area of free-choice learning; the learning that occurs while visiting museums, science centers, zoos, aquariums, parks, watching educational television or surfing the internet for information. His recent research has focused on studying the long-term impacts of free-choice learning institutions; understanding why people utilize free-choice learning settings during their leisure time and helping cultural institutions of all kinds re-think their future positioning and business models in the 21st century. Dr. Falk has authored over two hundred scholarly articles and chapters and has published more than a dozen books in this and related areas.