The study examines key theories of consumer behavior, attitude formation, and emotional intelligence, as well as the practical applications of AI in marketing, including sentiment analysis and the development of personalized recommendations. It also highlights the challenges associated with implementing attitude intelligence, including data privacy concerns, ethical implications, and the risk of over-reliance on algorithms. Furthermore, this thesis discusses the cultural factors influencing consumer attitudes and how AI can be adapted to accommodate these differences in global markets.
Through a comprehensive review of existing literature and case studies, the research demonstrates that leveraging attitude intelligence enables businesses to anticipate consumer behavior more accurately, fostering stronger customer relationships and driving sustainable business growth. However, the ethical use of consumer data and maintaining transparency are critical to building consumer trust. The thesis concludes with recommendations for future research, particularly the development of culturally adaptive AI models and ethical frameworks that ensure consumer privacy while optimizing marketing effectiveness. This study provides valuable insights for academics and practitioners seeking to implement attitude intelligence to enhance their marketing strategies in an increasingly data-driven, globalized market.
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