Tabitha James

Make Them Stay (eBook, ePUB)

A Hospitality Playbook for Business Travel Sales Professionals

• Format: ePub

Produktbeschreibung

Make Them Stay(TM) - The Ultimate Guide to Business Travel Sales Retention

Make Them Stay(TM) is more than a sales book-it's a modern-day playbook for Business Travel Sellers ready to win, retain, and grow high-value corporate accounts in today's evolving travel landscape.

Created by industry veteran Tabitha James, this guide combines real-world strategy with personal storytelling, empowering hotel sales professionals to move beyond transactional selling and become trusted partners. Through the proven Make Them Stay(TM) methodology, you'll master the Business Travel (BT) Cycle, build loyalty through intentional service, and confidently navigate prospecting, RFPs, rate strategy, and account retention.

Inside you'll find:

• The 7 Pillars of Business Travel Sales Success
• Step-by-step guidance through the BT Cycle
• Guides, templates, and tools you can use immediately
• Sales insights rooted in data, empathy, and execution
• Tactical strategies to reduce churn and increase production
• Reflections on identity, resilience, and thriving as a high-performing seller

Whether you're new to the role or ready to reignite your approach, Make Them Stay(TM) is the guidebook you didn't know you needed-packed with truth, strategy, and the kind of excellence that makes clients stay.

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Produktdetails

• Verlag: Brilliance House Books A Zole Incorporated Company
• Seitenzahl: 240
• Erscheinungstermin: 15. Juli 2025
• Englisch
• ISBN-13: 9798349466908
• Artikelnr.: 75028123

Autorenporträt

Tabitha James is a hospitality sales expert with over a decade of experience leading hospitality sales in the hotel industry. She has sold across full-service, focused-service, and extended stay brands, supporting business travel, group sales, multifamily housing, and student housing verticals. Her career spans some of the largest names in hospitality, where she has consistently driven account retention and revenue growth. As a trainer, strategist, and transformational leader, Tabitha brings a rare blend of tactical insight and lived experience from the frontlines of hotel sales and specifically in business travel sales for hotel sales professionals. Make Them Stay(TM) is her first published sales framework, built for those in business travel sales who want to win, retain, and grow business travel accounts with precision and authenticity.