Nobody likes conflict, especially when both parties are part of the same team. Unresolved conflict can lead to missionary attrition, but healthy conflict-resolution can be a wonderful growth opportunity, leading to problem-solving and team-building.
In Managing Conflict Creatively, Dr. Palmer first introduces the dynamics of conflict and the common styles of conflict management. After providing a Biblical background, he then identifies types of conflict and how to develop conflict management skills, specifically in cross-cultural situations. Lose your fear of conflict as you walk through case studies, engage in discussion questions, and learn to:
- Identify the stages of conflict and steps of healthy problem solving
- Encourage healthy conflict resolution in its early stages
- Identify your personal conflict style and the characteristics of an effective moderator
- Overreact less amid conflict
- Consciously choose a conflict-resolution style tailored to each situation
- Disagree well and resolve conflicts and misunderstandings without harming your witness
- Manage conflict in positive ways that foster growth and collaboration
This manual is intended to serve as a teaching tool and a study guide for cross-cultural conflict management courses in Bible colleges, mission organizations, and churches. Thirty years after its original publication, this practical, Bible-centered approach to the dynamics of conflict and conflict management in cross-cultural situations remains relevant, both abroad and in today's hybrid cities.
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