Lynne F. Baxter, Alasdair M. MacLeod

Managing Performance Improvement (eBook, ePUB)

• Format: ePub

Produktbeschreibung

From TQM to Six Sigma and the Balanced Scorecard, there appears to be no end to the 'revolutionary' approaches proposed to improve business performance. However, on closer inspection, most new performance improvement approaches offer few differences from their predecessors.This thought-provoking book provides a critical perspective on the managemen

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 208
• Erscheinungstermin: 16. November 2007
• Englisch
• ISBN-13: 9781134211647
• Artikelnr.: 38250233

Autorenporträt

Lynne F. Baxter is Senior Lecturer in Management Information Systems at The York Management School.

Alasdair MacLeod is an Honorary Research Fellow at Heriot-Watt University.

Inhaltsangabe

1. Introduction Section 1: The Management Role in Performance Improvement
2. Leadership 3. The Relationship between Strategy and Performance
Improvement 4. Performance Measurement Section 2: Improvement as Damage 5.
Superficiality 6. Considering the Gender Aspect to Involvement 7.
Continuous or 'Big Bang' Improvement: Using the Analogy of the Body
Section 3: Repair 8. Repair at an Individual Level 9. Repair at the Level
of the Organization: The Contribution of External Frameworks 10.
Conclusions

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1. Introduction Section 1: The Management Role in Performance Improvement 2. Leadership 3. The Relationship between Strategy and Performance Improvement 4. Performance MeasurementSection 2: Improvement as Damage 5. Superficiality 6. Considering the Gender Aspect to Involvement 7. Continuous or 'Big Bang' Improvement: Using the Analogy of the Body Section 3: Repair 8. Repair at an Individual Level 9. Repair at the Level of the Organization: The Contribution of External Frameworks 10. Conclusions

Rezensionen

"This is a realistic, rigorous and readable account of the issues organisations face in approaching performance improvement. It sheds new light on the improvement process, and deserves a wide readership among consultants, managers, and researchers."

-- Dr. Steve New, Saïd Business School, University of Oxford