- Jeff Pinto and Kate Davis explore the "Normalization of Deviance" (NoD) phenomenon within various organizational settings, focusing on projects. NoD involves the gradual acceptance of deviant practices, diverging from established norms, and often leading to detrimental outcomes.
- Francesco Di Maddaloni investigates how local communities' stakeholders are perceived, identified, and categorized by project managers in major public infrastructure and construction projects (MPIC). His chapter helps project managers to have a better understanding of a more inclusive and holistic approach to engage with a broader range of stakeholders.
- Lavagnon Ika, Peter Love, and Jeff Pinto suggest that error and bias combine to exact a toll on major projects, offer theoretical insights, and outline practical recommendations for project managers.
- Jonas Söderlund offers managerial guidelines for leveraging deadlines as powerful tools for generating project success.
- Pedro M. Serrador looks at empirical studies that link planning quality to project success, emphasizing its importance. He also discusses the downsides of excessive planning, particularly in dynamic environments and research and development projects.
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