Thomas E. Armstrong

Members, Methods, and Measures (eBook, ePUB)

Unlocking the Secrets of IT Leadership

• Format: ePub

Produktbeschreibung

Stepping into an IT leadership role for the first time? Feeling overwhelmed by the transition from technical expert to people manager? You're not alone.

In Members, Methods, and Measures, Thomas E. Armstrong delivers the guide he wishes he had when he was thrust into management-without a roadmap, training, or support. Drawing on years of experience leading high-performing technology teams, Armstrong breaks down the challenges of IT leadership with real-world insights, practical frameworks, and battle-tested strategies.

This book is your crash course in mastering IT Management. Learn how to:

• Build and manage a high-impact IT team-from hiring and onboarding to retention and career development
• Navigate the shift from doer to leader-avoid the common pitfalls that derail new managers
• Set priorities, delegate effectively, and drive results without micromanaging or burning out
• Manage up, down, and across-communicate with executives, gain stakeholder buy-in, and earn your team's trust
• Measure what matters-ensure your team's work is recognized and valued by the business

Packed with actionable advice, real-world examples, and insights from industry leaders, Members, Methods, and Measures is the ultimate playbook for IT professionals making the leap to management. Whether stepping into leadership for the first time or looking to refine your skills, this book will equip you with the tools, confidence, and strategies to build a thriving, high-performing team.

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 224
• Erscheinungstermin: 1. August 2025
• Englisch
• ISBN-13: 9781040410264
• Artikelnr.: 74496558

Autorenporträt

Thomas E. Armstrong is an IT executive specializing in business transformation, digital innovation, and enterprise architecture. With leadership roles spanning global firms like Deloitte, IBM, and PwC, he has helped top organizations streamline operations, enhance customer experiences, and drive strategic growth. Currently the Director of Strategy and Enterprise Architecture for the State of Connecticut, Tom also teaches IT at the graduate level. He holds degrees from Georgetown, Quinnipiac, and Fairfield University, along with certifications in cloud computing, IT service management, and enterprise architecture. When he's not tackling complex IT challenges, Tom enjoys life in Connecticut with his golden retriever, Doug.

Inhaltsangabe

: The Awkward Silence
Part One: Members
Chapter 1 Brilliant at the Basics
Chapter 2 Feedback
Chapter 3 Recruiting and Hiring
Chapter 4 Onboarding
Chapter 5 Retention
Chapter 6 Managing Peers
Chapter 7 Managing Your Boss
Chapter 8 Managing Technical Talent
Part Two: Methods
Chapter 9 Project Management
Chapter 10 Change Management
Chapter 11 Risk and Security
Chapter 12 Emerging Technology
Part Three: Measures
Chapter 13 Measuring the Value of IT
Chapter 14 What Gets Measured
Chapter 15 Financial Measures
Chapter 16 Technical Measures
Chapter 17 Improving Measures
Epilogue - The Fourth M: Mastery
Back Matter