In following the process of consultation with residents this book explores the levels of miscommunication across social divides, and the differing narratives of change produced by residents and professionals. Residents' narratives display an important interplay between constitution of identity, community, sense of security, attribution of blame and ascription of responsibility for dealing with local problems explored in this book through detailed analysis of case studies.
In the final section of the book the author puts forward an alternative vision for participatory urban governance, bringing together notions of justice, rights, inclusion and sustainability.
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