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  • Format: ePub

Navigating Conflicts:
A Guide to Effective Conflict Management
Conflict shapes lives long before it announces itself.
It shapes marriages before words turn cold.
It shapes organizations before productivity collapses.
It shapes nations before instability becomes visible.
Yet most people encounter conflict unprepared. They are taught how to compete, obey, tolerate, or endure, but rarely how to understand, navigate, and transform conflict intelligently.
This book was written because conflict is not destroying our world.
Misunderstood conflict is.
Every disagreement
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Produktbeschreibung
Navigating Conflicts:
A Guide to Effective Conflict Management

Conflict shapes lives long before it announces itself.
It shapes marriages before words turn cold.
It shapes organizations before productivity collapses.
It shapes nations before instability becomes visible.
Yet most people encounter conflict unprepared. They are taught how to compete, obey, tolerate, or endure, but rarely how to understand, navigate, and transform conflict intelligently.
This book was written because conflict is not destroying our world.
Misunderstood conflict is.
Every disagreement carries information. Every tension signals something deeper. Every clash reveals unmet needs, broken systems, power imbalances, unspoken fears, or ignored truths. When conflict is ignored or mishandled, it becomes destructive. When it is understood and managed wisely, it becomes one of the most powerful forces for growth, correction, innovation, and maturity.
Navigating Conflicts is not a motivational book. It is not a collection of slogans or surface techniques. It is a serious guide for people who carry responsibility for themselves, for others, and for institutions.
It is written for leaders who must make difficult decisions without tearing organizations apart.
For professionals navigating complex workplaces filled with power dynamics and unspoken tensions.
For individuals seeking peace without self-betrayal.
For institutions that want stability without suppression.
This book begins from a clear position. Conflict is inevitable. Chaos is optional.
Across families, friendships, workplaces, communities, and nations, conflict is not caused by difference alone. It is caused by poor self-awareness, distorted communication, unmanaged power, unethical systems, and the absence of conflict intelligence. This book addresses each of these realities with honesty and depth.
Rather than treating conflict as an event, this book treats it as a process.
Rather than focusing only on resolution, it focuses on understanding.
Rather than glorifying victory, it prioritizes dignity, legitimacy, and sustainability.
The journey you are about to enter moves deliberately from the inner world to the outer world. From the conflicts within the self to conflicts between people. From interpersonal tension to organizational struggles. From negotiation and mediation to ethics, culture, leadership, and long-term prevention.
You will not be asked to choose between strength and compassion.
You will be taught how to integrate both.
You will learn when to speak and when to listen.
When to negotiate and when to mediate.
When to stand firm and when to walk away.
Most importantly, you will learn how to manage conflict without losing your humanity, your credibility, or your peace.
This book is grounded in psychology, leadership studies, ethics, organizational systems, and lived institutional experience. But it is written in the language of reality. The reality of boardrooms and bedrooms. The reality of authority and vulnerability. The reality of power, fear, ego, and hope.
Navigating Conflicts is not about avoiding confrontation.
It is about confronting wisely.
It is for those who understand that the future belongs not to the loudest, the most aggressive, or the most dominant, but to those who can manage tension without becoming its prisoner.
In a divided world, conflict intelligence is no longer optional.
It is a survival skill.
It is a leadership skill.
It is a life skill.
Welcome to the work of mastering it.


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Autorenporträt
AUTHOR'S BACKGROUND.

  • Ngwana Yanic Zozong (Conrad) is a distinguished magistrate, researcher,religious and intelligence expert, consultant, psychologist, counselor, arbitrator, mediator, lecturer, and prolific writer. He is a PhD researcher in Law, an expert in Management Sciences, has founded several new Disciplines in management Sciences such as Obligations Management, Efficiency Management, Office Politics Management, Sexual Discipline Management, Sustainable Development And innovation management , Geopolitical Risks and influence management and more. He is equally a constitutional engineer specializing in constitutional and legislative drafting. With an impressive academic background, he holds over 125 certificates including Degrees, Diplomas, Certificates of achievement from world-leading universities.