Personnel Issues in Reference Services (eBook, ePUB)

Redaktion: Katz, Bill; Fraley, Ruth A.

• Format: ePub

Produktbeschreibung

This book, first published in 1986, discusses reference personnel concerns and problems and offers suggestions to administration and management for improving reference personnel performance and staff development.

---

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.

Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 218
• Erscheinungstermin: 5. Dezember 2019
• Englisch
• ISBN-13: 9781000759037
• Artikelnr.: 58338237

Autorenporträt

Bill Katz, Ruth A. Fraley

Inhaltsangabe

1. Introduction Ruth Fraley 2. The Current Trends and Controversies in the
Literature of Reference Services and Their Implications for the Practice of
Reference Work Carl F. Orgren and James Rice 3. Selecting, Training, and
Retaining Staff for the Library's Public Service Desks Carol Lee Anderson
4. Choosing How to Staff the Reference Desk John Montag 5. End-User
Searching: The Beginning or the End? Geraldene Walker 6. Staff Sharing: A
Development Program Joan W. Jensen 7. The Reference Librarian in the Small
Information Center: Selection and Training Miriam H. Tees 8. The Reference
Librarian as Personnel Administrator William Miller 9. Evaluating the
Reference Librarian Sara B. Sluss 10. Time Management for Information
Services Bill Bailey 11. Role of the Manager in Reference Staff Development
Margaret Hendley 12. Quality Control of Reference Service in Branch
Libraries of a Multi-Campus College Pamela L. Wonsek 13. Everybody Needs
Information Miles M. Jackson 14. Multiple Roles of Academic Reference
Librarians: Problems of Education and Training Barbara E. Kemp 15. The
Recruitment, Selection, and Retention of Academic Reference Librarians
Ilene F. Rockman 16. Reference Librarians as Teachers: Ego, Ideal, and
Reality in a Reference Department Ellen Broidy 17. Microcomputer Continuing
Education Training Will Assist Reference Librarians Thomas E. Alford 18.
Empirical Indications for Choosing Reference Librarianship as a Profession:
A Biographical Approach Martin H. Sable 19. Definitions Help Lora Landers
20. Selecting a Reference Librarian: Signs to Look for in Selection Mabel
Shaw and Susan S. Whittle