Todd Conklin

Pre-Accident Investigations (eBook, PDF)

Better Questions - An Applied Approach to Operational Learning

• Format: PDF

Produktbeschreibung

Pre-Accident Investigations: Better Questions - An Applied Approach to Operational Learning challenges safety and reliability professionals to get better answers by asking better questions. A provocative examination of human performance and safety management, the book delivers a thought-provoking discourse about how we work, and defines a new approach to operational learning.

This is not a book about traditional safety. This is a book about creating "real" safety in your organization. In order to predict incidents before they happen, an organization should first understand how their processes can result in failure. Instead of managing the outcomes, they must learn to manage and understand the processes used to create them.

Ideal for use in safety, human performance, psychology, cognitive and decision making, systems engineering, and risk assessment areas, this book equips the safety professional with the tools, steps, and models of success needed to create long-term value and change from safety programs.

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 160
• Erscheinungstermin: 10. August 2017
• Englisch
• ISBN-13: 9781472486110
• Artikelnr.: 47985307

Autorenporträt

Todd Conklin retired as a senior advisor at Los Alamos National Laboratory, New Mexico, one of the world's foremost research and development laboratories, in the human performance and safety integration program. Dr. Conklin had worked on the program at Los Alamos National Laboratory for the past dozen years of his 25-year career. Conklin holds a PhD in organizational behavior and communication from the University of New Mexico. He speaks all over the world to executives, groups, and work teams who are interested in better understanding the relationships between the workers in the field and the organization's systems, processes, and programs.

Inhaltsangabe

A story of failure. Why think about failure at all? Case study: the
Titanic: a story to help you rethink how you think about failure. Change
the way your organization reacts to failure . Pre-accident investigation
tool. Case study: aviation accidents are the unexpected combination of
normal aviation variability. Workers don't cause failure, workers trigger
failure. Change is better when you manage change - and change needs to be
managed. Case study: nine senior managers: a million different opinions on
how to handle a problem...and nobody willing to change. Thinking about
where failure will happen. Case study: a crashing limb: thinking about
where failure will happen. Fundamentals training: introducing the 'new
view' to your old crew. Case study: how to win friends and influence
workers. Starting the journey - the first steps. The four things that
matter. Conclusion. Basic reading list for human performance.

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A story of failure. Why think about failure at all? Case study: the Titanic: a story to help you rethink how you think about failure. Change the way your organization reacts to failure . Pre-accident investigation tool. Case study: aviation accidents are the unexpected combination of normal aviation variability. Workers don't cause failure, workers trigger failure. Change is better when you manage change - and change needs to be managed. Case study: nine senior managers: a million different opinions on how to handle a problem...and nobody willing to change. Thinking about where failure will happen. Case study: a crashing limb: thinking about where failure will happen. Fundamentals training: introducing the 'new view' to your old crew. Case study: how to win friends and influence workers. Starting the journey - the first steps. The four things that matter. Conclusion. Basic reading list for human performance.

Rezensionen

'The concepts outlined in this absorbing book are eminently practical and have been tested in the field. Pre-Accident Investigations might well not only enhance safety but save organizations money - and potentially lives too.' The RoSPA Occupational Safety & Health Journal, December 2012 'Conklin slaughters many holy cows in this very readable book, including the notion of cause?, which he rejects as simply a retrospective construct. Workers don't cause failure; what workers do is trigger a whole lot of weaknesses that exist in environments, processes, systems, job sites, and in the work or organization itself.? Conklin's ideas are persuasive, challenging, crystal clear, and expressed with humility and acknowledgement of what he has learned from others.' Safeguard, July/August 2013 'In this book, Dr Todd Conklin provides a welcome insight into the state of play of contemporary workplace health and safety practice in America as well as some down-to-earth advice on work health and safety risk management. The author's use of case studies, workplace examples and a conversational tone to describe safety failures and successes makes reading the book an easy and quick exercise.' Australian & New Zealand Journal of Health, Safety and Environment, vol. 28, no. 3