Stefano Tonchia, Andrea Tramontano

Process Management for the Extended Enterprise (eBook, PDF)

Organizational and ICT Networks

• Format: PDF

Produktbeschreibung

Process management is becoming one of the most important competitive weapons for firms and can determine a change in business strategy. In this context, the related information flows go beyond the traditional firm's boundaries, resulting in networks with other business units, selected suppliers and clients. This book explores the key areas that will inform the business paths of many firms. It draws on the studies and experience developed in several major companies with contributions by leading Information & Communication Technologies (ICT) companies.

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Produktdetails

• Verlag: Springer Berlin Heidelberg
• Seitenzahl: 273
• Erscheinungstermin: 27. Juni 2011
• Englisch
• ISBN-13: 9783642170515
• Artikelnr.: 53102918

Autorenporträt

Stefano Tonchia, University of Udine, Italy / Andrea Tramontano, Dnaidero R.S.p.A., Majano, Italy

Inhaltsangabe

One: Principles and Methods.- 1. Fundamentals of Process Management and Business Process Reengineering.- 2. Methodology for Process Management Design & Implementation.- 3. Knowledge Management in Enterprise Networks.- Two: The BPR Project and the Processes.- 4 The Business Process Reengineering Project: A Successful Case Study.- 5. The Business Development and Sales-Service Processes.- 6. The Supply Chain Processes.- 7. The Directive and Support Processes.- Three: From Processes to the Extended Enterprise.- 8. The Knowledge Extended Enterprise: An Innovative Business Model Suggested by Snaidero.- 9. The Web-Based Collaboration Platform: Implementation Phases, Tools and Architecture.- 10. The Management Intelligence Methodology: From Process and Capabilities Redesign to the Development of Knowledge Management.- 11. The Extended Supply Chain: Enabler of Business Drives.- 12. Infrastructures and Web-Based Business Applications for an Integrated Supply Chain.- Bibliography and Web Sites.