Whether you are re-adapting your organization's culture, using Blue Ocean strategy, or improving processes using methodologies like PDCA (Plan-Do-Check-Act) or DMAIC (Define, Measure, Analyze, Improve, and Control), this book provides a conceptually deep and practical process for application. It offers a unique perspective on the value of integrating Social and Technical disciplines based on core Quality Principles. This book presents a step-by-step process for conducting organizational diagnosis and interventions, combining theoretical knowledge with practical experience. Each step is accompanied by change management practices and tips, supported by relevant theory to ensure a solid understanding of the concepts discussed. Real case studies and examples are used to illustrate key points, integrating both social and technical approaches to change management.
This book is a valuable resource for professionals in design, manufacturing, project management, systems engineering, manufacturing management, reliability, usability, and quality specialists. It is also beneficial for graduate and senior undergraduate students, as well as instructors seeking to enhance organizational performance.
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