This textbook integrates real-world examples, lively scenarios, FAQs, hands-on learning activities, and practice problems that underscore key quality improvement techniques, patient safety, and ethical considerations. It also equips students with the necessary measurement, problem-solving, and decision-making skills to steer quality improvement projects effectively. Quality in Healthcare promotes a Lean Six Sigma mindset tailored specifically for the healthcare sector, preparing future leaders to drive meaningful change.
Key Features:
- Emphasizes data visualization through graphs and dashboards, complemented by data files for statistical analysis
- Illustrates human dynamics and organizational challenges in completing improvement projects
- Demonstrates tool application in vivid scenarios and provides a summary toolkit for easy reference
- Features video interviews with healthcare professionals providing students with valuable career insights and practical knowledge
- Includes access to advanced chapters containing information critical to those seeking a Lean Six Sigma certification
- Students have access to Excel video tutorials demonstrating the use of tools mentioned in the text
- Qualified instructors have access to expanded Instructor Resources featuring chapter PowerPoints, a Test Bank, a Sample Syllabus, Excel data files and solutions for end-of-chapter problems, templates, an Instructor Manual and additional resources to supplement students' dynamic learning and interaction with the text
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