Individual chapters cover:
- Customer Modeling methodologies, including current and emerging applications.
- Airline Planning and Schedule Development, with a look at many remaining open research questions.
- Revenue Management, including a view of current business and technical landscapes, as well as suggested areas for future research.
- Airline Distribution -- a comprehensive overview of this newly emerging area.
- Crew Management Information Systems, including a review of recent algorithmic advances, as well as the development of information systems that facilitate the integration of crew management modeling with airline planning and operations.
- Airline Operations, with consideration of recent advances andsuccesses in solving the airline operations problem.
- Air Traffic Flow Management, including the modeling environment and opportunities for both Air Traffic Flow Management and the airlines.
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