Clare E Fowler

Rising Above Office Conflict (eBook, ePUB)

A Light-Hearted Guide for the Heavy-Hearted Employee

• Format: ePub

Produktbeschreibung

A light hearted guide offering step-by-step advice that empowers readers to understand and overcome the conflicts they face at work. Building on 20 years of workplace disputes, this book brings practical tools for resolving conflicts right into the employee's hands. With a humorous and engaging approach, this book is a guide for everyone frustrated at work. The characters described are relatable, and the suggestions are described in a simple, easy-to-adopt plan. Why is conflict in every workplace? Because there are so many different types of people with different needs, and no idea how to work together. Clare Fowler provides a hilarious overview of 2 wonderful personalities and 18 difficult ones (Micromanager, Chatty Cathy, The Hulk, Inappropriate Ivan, etc.) and gives you strategies for dealing with them. Explaining common processes for resolving conflict, she provides a quick and ready guide for any employee hoping to manage conflict, rise above the fray, and move forward successfully with everyone they work with. She offers suggestions for preventing conflict from reoccurring. Worksheets and solutions explorers will help you to find an easy plan for rising above your office conflict.

Produktdetails

• Verlag: Bloomsbury eBooks US
• Seitenzahl: 362
• Erscheinungstermin: 10. Juli 2023
• Englisch
• ISBN-13: 9781538171288
• Artikelnr.: 67973560

Autorenporträt

Shin Shin Tang, PhD has provided psychotherapy to a wide range of Asian and Asian American communities for more than two decades, including to war refugees, adoptees, veterans, international students, immigrants, and subsequent generations. She has also conducted national and international research focusing on the intersection of trauma, gender, and culture. Dr. Tang maintains a private practice in Eugene, Oregon, the traditional homeland of the Kalapuya people. Her website shinshintang.com hosts resources for therapy with Asians and Asian Americans.

Inhaltsangabe

Introduction.. 7
1 - Conflict: Everybody Does It.
2 - Conflict: The Unwelcome Gift.
Positive effects on you
Positive effects on your family
Positive effects on your office
Part I. It's Hard! Difficult Personalities, Difficult Situations, Difficult
Communication..
3 -Clueless Carls.
4 - Snappy Sallies.
5 - Bad vs. Mean Communication..
6 - Horror Vacui
7 - Rude/Annoying Coworkers.
8 - Chatty Patties and Chatty Matts.
9 - Inappropriate Ingrids and Ivans.
10 - The Dude and the Dudette.
11 - Micromanagers.
12 - The Hulk..
Explosive Anger.
Angry, Rude, They-are-the-reason-I-drink Coworkers.
13 - Busier-Than-Thou People.
14 - Honey Badgers.
15 - High-Conflict People.
16 - The Passive-Aggressive.
17 - Neurodiverse Coworkers.
18 - Family Businesses.
19 - Dismissive Bosses.
Part II. Some Context on Conflict.
20 - Workplace Abuse-and What to Do About It?.
What Is Abuse?.
Preventing Abuse.
21 - Keeping Yourself Sane and Safe.
22 - This Is Your Brain on Conflict.
Part III. There Are Solutions!
23 - Preaching to the Choir.
24 - Why I'm Right and You're Wrong...
25 - Vigilante Problem Solving.
26 - Keeping an Offer in Your Pocket.
27 - Delegating Disputes.
28 - Options for Empowering Yourself
29 - Rising Tides Raise All Boats.
30 - Faith-Based Problem Solving..
31 - Changing the System...
Part 4. Deciding to Stay or Go.
32 - Are Your Feelings Telling you to Go?
33 - What Are You Willing to Do?
34 - So You Stay.What Do You Do?
Resolving the Conflict.
Part V. Preventing Future Conflicts.
35 - Stick in the Mud.
36 - Straight, No Chaser.
Caramel M&Ms.
37 - The Road to Relationship Is Paved with Good Intentions.
38 - So, You Go.Changing the Devil You Know for the Angel You Don't.
39 - Going Forward.
CONCLUSION.
About the Author.
Resources.