Matthew A. Barsalou

Root Cause Analysis (eBook, PDF)

A Step-By-Step Guide to Using the Right Tool at the Right Time

• Format: PDF

Produktbeschreibung

Although there are many books on root cause analysis (RCA), most concentrate on team actions such as brainstorming and using quality tools to discuss the failure under investigation. These may be necessary steps during RCA, but authors often fail to mention the most important member of an RCA team the failed part.Root Cause Analysis: A Step-By-Step

---

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.

Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 154
• Erscheinungstermin: 3. Dezember 2014
• Englisch
• ISBN-13: 9781482258806
• Artikelnr.: 57533345

Autorenporträt

Matthew Barsalou is employed by BorgWarner Turbo Systems Engineering GmbH, where he provides engineering teams with support and training in quality-related tools and methods, including root cause analysis. He has a master of liberal studies from Fort Hays State University and a master of science in business administration and engineering from Wilhelm B¿chner Hochschule. His past positions include quality/laboratory technician, quality engineer, and quality manager.

Matthew Barsalou's certifications include T quality management representative, quality manager, quality auditor, and ISO/TS (International Organization for Standardization/Technical Specification) 16949 quality auditor as well as American Society for Quality certifications as quality technician, quality engineer, and Six Sigma Black Belt.

He is the American Society for Quality's Statistics Division Newsletter editor and a frequent contributor to Quality Digest, the Minitab Blog, and has published in German, American, and British quality journals.

Inhaltsangabe

Introduction to Root Cause Analysis. The Scientific Method and Root Cause Analysis. The Classic Seven Quality Tools for Root Cause Analysis. The Seven Management Tools. Other Tools for Root Cause Analysis. Exploratory Data Analysis and Root Cause Analysis. Customer Complaint-Related Root Cause Analysis. Example of a Root Cause Analysis. Root Cause Analysis Quick Reference. Introduction to Root Cause Analysis. The Science of Root Cause Analysis. The Classic Seven Quality Tools. The Seven Management Tools. Other Quality Tools for Root Cause Analysis. Exploratory Data Analysis. Customer Quality Issues.