Alden Globe

Smart: Guide for Product Managers (eBook, ePUB)

• Format: ePub

Produktbeschreibung

Brief, high-level checklists for product managers who seek to understand knowledge in a single revenue-generating business process and utilize it.

Locate tacit knowledge, the tribal knowledge, and the knowledge that lies between the documents that make the process work. Capture it and put it to work in new ways. You may be building a software or information product (Section One: Build), or you might be implementing one for their organization (Section Two: Implement).

Break information down into usable chunks, and architect content to work for electronic authoring, storage, and distribution. Tie it to media and other resources. Make it mobile. Keep it updated, and dynamic. Caffeinate intellectual property and put it to work in the field, online, in the organization, and in all the software products, and networked products and devices they make, so that in the "programmable world," in the "Internet of Things," knowledge sharing between people, the environment, businesses, and devices is efficient, frictionless, and accurate.

Knowledge will still be lost; but maybe we can foster awareness and do a better job of working on some of the bits that are worth preserving. That's SMART.

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Produktdetails

• Verlag: Alden Globe
• Erscheinungstermin: 17. März 2023
• Englisch
• ISBN-13: 9798215428535
• Artikelnr.: 67633515

Autorenporträt

Alden Globe grew up in Marblehead, Massachusetts. He obtained a bachelor's degree in Philosophy from Victoria College at the University of Toronto, a degree in Law from the University of New Hampshire, and attended executive education at Harvard Business School.

His career focuses on speeding access to critical knowledge that improves performance of frontline staff from pilots and customer service agents to IT professionals.

Globe has been recognized for technical innovation by IABC, Multimedia Magazine, MISQ, Computerworld, Smithsonian, US West, J.D. Edwards, Microsoft, Jeppesen a Boeing Co., and BMC Software.

He lives in Steamboat Springs, Colorado.