Liza Potts

Social Media in Disaster Response (eBook, PDF)

How Experience Architects Can Build for Participation

• Format: PDF

Produktbeschreibung

Social Media in Disaster Response focuses on how emerging social web tools provide researchers and practitioners with new opportunities to address disaster communication and information design for participatory cultures. Both groups, however, currently lack research toolkits for tracing participant networks across systems; there is little understanding of how to design not just for individual social web sites, but how to design across multiple systems. Given the volatile political and ecological climate we are currently living in, the practicality of understanding how people communicate during disasters is important both for those researching solutions and for those putting that research into practice.

Social Media in Disaster Response addresses this situation by presenting the results of a large-scale sociotechnical usability study on crisis communication in the vernacular related to recent natural and human-made crisis; this is an analysis of the way social web applications are transformed, by participants, into a critical information infrastructure in moments of crisis. This book provides researchers with methods, tools, and examples for researching and analyzing these communication systems while providing practitioners with design methods and information about these participatory communities to assist them in influencing the design and structure of these communication systems.

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 162
• Erscheinungstermin: 30. Oktober 2013
• Englisch
• ISBN-13: 9781134063079
• Artikelnr.: 39945516

Autorenporträt

Liza Potts is an assistant professor in the Department of Writing, Rhetoric, and American Cultures at Michigan State University. She is a senior researcher at Writing in Digital Environments Research Center, the director of user experience at MATRIX, and a collaborator at Creativity Exploratory-a practice-based addition to the College of Arts and Letters curriculum. Her research interests include technologically mediated communication, experience architecture, and participatory culture. Potts is the chair of the Association for Computer Machinery's Special Interest Group on Design of Communication (ACM: SIGDOC) and the co-editor of Communication Design Quarterly Review. She has worked for Microsoft, consultancies, and start-ups as a director, user experience architect, and program manager.

Inhaltsangabe

1: Experience, Disaster, and the Social Web
Architecting Mediated Systems
The Social Web
Disaster, Communication, and the Social Web
Disaster Cases
Overview of Chapters
Who this Book is for
2: Methods for Researching and Architecting the Social Web
Users and Participants
Content and Exchange
Networks and Agency
Identifying and Mapping
Conclusion
3: Locating Data in the Aftermath of Hurricane Katrina
Ecosystems and Data
Locating Data and Sources in the Wake of Hurricane Katrina
Practical Solutions
Conclusion
4: Validating Information during the London Bombings
Ecosystems and Information
Tracing the Translation from Data to Information in the London Bombings
Practical Solutions
Conclusion
5: Transferring Knowledge During the Mumbai Attacks
Ecosystems and Knowledge
Distributing Knowledge Across Systems
Practical Solutions
Conclusion
6: Architecting Systems for Participation
New Disasters: Participant Innovations and Continued Struggles
Frameworks for Participant-Centered Architectures
Participatory Futures