Neil Pollock, Robin Williams

Software and Organisations (eBook, ePUB)

The Biography of the Enterprise-Wide System or How SAP Conquered the World

• Format: ePub

Produktbeschreibung

This is the first book that addresses the genesis and career of the modern day enterprise system in a comprehensive and robust manner. It does so through setting out a new approach for the study of packaged solutions and presents novel empirical studies based on in-depth ethnographic and longitudinal research conducted within supplier organisations

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Produktdetails

• Verlag: Taylor & Francis eBooks
• Seitenzahl: 320
• Erscheinungstermin: 14. August 2008
• Englisch
• ISBN-13: 9781134139477
• Artikelnr.: 38258256

Autorenporträt

Neil Pollock is a Senior Lecturer at the University of Edinburgh where he teaches and researches on the sociology of information technologies. Robin Williams is Professor of Social Research on Technology and Director at the Institute for the Study of Science, Technology and Innovation at the University of Edinburgh.

Inhaltsangabe

Introduction
1. The Dynamics of Software Packages
2. Critique of Existing Knowledge
3. The Biography of Artefacts Framework
4. Fitting Standard Software to Non-Standard Organisations
5. Generification Work in the Design of Global Solutions
6. Technology Choice and its Performance: Towards a Sociology of Software
Package Procurement
7. Industry Analysts and the Labour of Comparison
8. Passing the User: Searching for Expertise in Globalised Technical
Support
9. Discussion and Conclusions