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  • Format: ePub

A woman is operated on while she's awake...
A plane runs out of gas while circling an airport for 30 minutes...
A passenger liner is mistaken for an enemy fighter and shot down...
A company invests in a new system that will cost them money...
What do these failure have in common? How can we prevent them from happening again?

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  • Größe: 2.81MB
Produktbeschreibung
A woman is operated on while she's awake...

A plane runs out of gas while circling an airport for 30 minutes...

A passenger liner is mistaken for an enemy fighter and shot down...

A company invests in a new system that will cost them money...

What do these failure have in common? How can we prevent them from happening again?


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Autorenporträt
Nancy J. Cooke, Frank Durso