In managing the Outlook environment, candidates learn how to configure and personalize Outlook, including account setup and navigation. This includes customizing the ribbon, managing folders, and setting preferences to suit organizational needs.
Managing messages covers creating, sending, and responding to emails, including using advanced features like managing attachments, applying categories, organizing messages, and using rules for automating actions. Understanding how to use the Focused Inbox and managing Junk Email is also emphasized.
The calendar and tasks section teaches candidates how to schedule appointments, meetings, and events, manage multiple calendars, and track tasks effectively. Additionally, it covers how to organize and prioritize tasks using the To-Do bar and calendar views.
Managing contacts and groups includes creating, managing, and sharing contacts, setting up contact groups for group emails, and using contact management tools like Quick Steps and Categories to streamline communication.
This study guide offers practical examples, tips, and best practices, ensuring candidates are prepared to efficiently use Outlook's full range of features for effective email and calendar management in a professional setting.
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