Using the Delphi method (a process used to arrive at a group opinion or decision by surveying a panel of experts), the authors studied several companies of diverse sizes and applied an analytical hierarchy process to establish crucial performance measurement criteria and sub-criteria. Around 80 textile industry personnel were contacted, including general managers, factory managers, managers, assistant managers, executives, and supervisors involved in various functions related to textile supply chains to discuss procurement, production, and distribution alternatives. The authors employed the multi-criteria decision-making technique, i.e. analytical hierarchy process, for executing pair-wise comparison and establishing priority weights of criteria, sub-criteria, and for estimating the contribution of supply chain cyclic processes to overall supply chain performance.
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