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The Business Side of Learning Design and Technologies provides actionable tools and techniques for recognizing the impact of learning design/technology decisions at the project, business unit, and organizational levels.
The Business Side of Learning Design and Technologies provides actionable tools and techniques for recognizing the impact of learning design/technology decisions at the project, business unit, and organizational levels.
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Autorenporträt
Shahron Williams van Rooij is Associate Professor Emerita of Education in the Learning and Technologies Division of the College of Education and Human Development at George Mason University, USA. A learning and developmental consultant, Dr. van Rooij also teaches part-time at Grand Canyon University, USA.
Inhaltsangabe
List of Figures List of Tables Preface and Acknowledgements Introduction Part One: The Changing Practice of Learning Design and Technologies Chapter 1 The Learning Design Profession: Your Job is What? The Workplace Kaleidoscope Seeking the All-Knowing Source The Learning Design and Technologies Professional Staying Relevant in a Dilbert(c) World of Change Learning Design Profession Self-Check Food for Thought Up Next References Chapter 2 Designing to Improve Performance: It's All about Change Organizational Change Management as a Field of Study Becoming an Agent of Change Change Management as the Un-Dilbert(c) Mindset Designing for Change Self-Check Food for Thought Up Next References Chapter 3 Instructional vs. Non-Instructional Interventions: What's the Difference? Learning, Instruction, and Performance Interventions The Learning Designer's Wheelhouse Making a Smooth Handoff Intervention Selection Self-Check Food for Thought Up Next References Chapter 4 Needs Assessment and Analysis: Is Instruction the Solution? Needs Assessment: What the Scholars Say Conducting a Needs Assessment: What the Practitioners Do Doing More with What You Already Know Some Lessons Learned Needs Assessment Self-Check Food for Thought Up Next References Part Two: The Workplace Environment Chapter 5 The Impact of Organizational Culture: Walking the Walk The Nature of Organizational Culture and Sub-Cultures Supporting a Culture of Learning Navigating Your Organization's Cultural Waters with Dilbert(c) at the Helm Organizational Culture Self-Check Food for Thought Up Next References Chapter 6 Stakeholder Analysis: Who's on First? Stakeholder Theory and the Organization Stakeholder Theory in Practice Who's on First? Dilbert's(c) Guide to Stakeholder Analysis Stakeholder Analysis Self-Check Food for Thought Up Next References Chapter 7 Emotional Intelligence: Catch-phrase or Competency? Definitions, Models, and Measures: What the Scholars Say EI in the Workplace: What the Practitioners Do EI and How to Get It: What Would Dilbert(c) Do? EI Self-Check Food for Thought Up Next References Part Three: Demonstrating the Value of Learning Design and Technologies Chapter 8 Business Case Writing: Offense or Defense? Evidence-Based Decision-Making: What Organizational Leaders (Should) Do The Thinking Behind Your Business Case Crafting Your Business Case Dilbert's(c) Lessons Learned from Failed Business Cases Business Case Self-Check Food for Thought Up Next References Chapter 9 Budgeting and Cost Management: Show Them the Money The Basics: Never Lost in Translation Collecting Financial Data: The Need to Know Managing Costs: Avoiding Dilbert(c)-like Dilemmas Budgeting and Cost Management Self-Check Food for Thought Up Next References Chapter 10 Project Management: People + Process = Results, Sometimes The Current State of Project Management Research: In Flux but Progressing Project Management and Instructional Design Project Management Skills and Instructional Design Skills: The Shared Must-Have's Key Considerations: Avoiding the Dilbert(c) Project Experience Project Management Self-Check Food for Thought Up Next References Chapter 11 Evaluation: Metrics, Measures, Dashboards The Evaluation Landscape Models for Decision-Makers Tapping into Your Instructional Designer's Evaluation Toolkit Lessons Learned for the Successful Use of Evaluation Evaluation Self-Check Food for Thought Up Next References Part Four: Issues, Trends, and Opportunities Chapter 12 Analytics: Tapping into the Enterprise Infrastructure State of the Field Learning Analytics in Academic vs. Non-Academic Workplace Settings Learning Analytics for the Learning Designer Learning Analytics Capability and How to Recognize It Learning Analytics Self-Check Food for Thought Up Next References Chapter 13 Professional Ethics: It May Not Be Illegal but .... Business Ethics: Not an Oxymoron Ethics in the Field of L&D Identifying Ethical Pitfalls Dilbert's(c) Guide to Avoiding Ethical Pitfalls Professional Ethics Self-Check Food for Thought Up Next References Chapter 14 Ten-Point Sanity Check: Avoiding Self-Inflicted Wounds Reflective Practice: More than Just "Think Before You Act" Self-Inflicted Wounds The Un-Dilbert(c) Guide to Sustaining Reflective Practices Reflective Practice Self-Check Up Next References Chapter 15 Beyond Learning Design: Taking Your Career to the Next Level From Organizational Career Paths to DIY Know Before You Go: Your Career Thus Far Defining and Implementing Plan B Some Final Thoughts References Glossary List of E-Suite Views Contributors Index
List of Figures List of Tables Preface and Acknowledgements Introduction Part One: The Changing Practice of Learning Design and Technologies Chapter 1 The Learning Design Profession: Your Job is What? The Workplace Kaleidoscope Seeking the All-Knowing Source The Learning Design and Technologies Professional Staying Relevant in a Dilbert(c) World of Change Learning Design Profession Self-Check Food for Thought Up Next References Chapter 2 Designing to Improve Performance: It's All about Change Organizational Change Management as a Field of Study Becoming an Agent of Change Change Management as the Un-Dilbert(c) Mindset Designing for Change Self-Check Food for Thought Up Next References Chapter 3 Instructional vs. Non-Instructional Interventions: What's the Difference? Learning, Instruction, and Performance Interventions The Learning Designer's Wheelhouse Making a Smooth Handoff Intervention Selection Self-Check Food for Thought Up Next References Chapter 4 Needs Assessment and Analysis: Is Instruction the Solution? Needs Assessment: What the Scholars Say Conducting a Needs Assessment: What the Practitioners Do Doing More with What You Already Know Some Lessons Learned Needs Assessment Self-Check Food for Thought Up Next References Part Two: The Workplace Environment Chapter 5 The Impact of Organizational Culture: Walking the Walk The Nature of Organizational Culture and Sub-Cultures Supporting a Culture of Learning Navigating Your Organization's Cultural Waters with Dilbert(c) at the Helm Organizational Culture Self-Check Food for Thought Up Next References Chapter 6 Stakeholder Analysis: Who's on First? Stakeholder Theory and the Organization Stakeholder Theory in Practice Who's on First? Dilbert's(c) Guide to Stakeholder Analysis Stakeholder Analysis Self-Check Food for Thought Up Next References Chapter 7 Emotional Intelligence: Catch-phrase or Competency? Definitions, Models, and Measures: What the Scholars Say EI in the Workplace: What the Practitioners Do EI and How to Get It: What Would Dilbert(c) Do? EI Self-Check Food for Thought Up Next References Part Three: Demonstrating the Value of Learning Design and Technologies Chapter 8 Business Case Writing: Offense or Defense? Evidence-Based Decision-Making: What Organizational Leaders (Should) Do The Thinking Behind Your Business Case Crafting Your Business Case Dilbert's(c) Lessons Learned from Failed Business Cases Business Case Self-Check Food for Thought Up Next References Chapter 9 Budgeting and Cost Management: Show Them the Money The Basics: Never Lost in Translation Collecting Financial Data: The Need to Know Managing Costs: Avoiding Dilbert(c)-like Dilemmas Budgeting and Cost Management Self-Check Food for Thought Up Next References Chapter 10 Project Management: People + Process = Results, Sometimes The Current State of Project Management Research: In Flux but Progressing Project Management and Instructional Design Project Management Skills and Instructional Design Skills: The Shared Must-Have's Key Considerations: Avoiding the Dilbert(c) Project Experience Project Management Self-Check Food for Thought Up Next References Chapter 11 Evaluation: Metrics, Measures, Dashboards The Evaluation Landscape Models for Decision-Makers Tapping into Your Instructional Designer's Evaluation Toolkit Lessons Learned for the Successful Use of Evaluation Evaluation Self-Check Food for Thought Up Next References Part Four: Issues, Trends, and Opportunities Chapter 12 Analytics: Tapping into the Enterprise Infrastructure State of the Field Learning Analytics in Academic vs. Non-Academic Workplace Settings Learning Analytics for the Learning Designer Learning Analytics Capability and How to Recognize It Learning Analytics Self-Check Food for Thought Up Next References Chapter 13 Professional Ethics: It May Not Be Illegal but .... Business Ethics: Not an Oxymoron Ethics in the Field of L&D Identifying Ethical Pitfalls Dilbert's(c) Guide to Avoiding Ethical Pitfalls Professional Ethics Self-Check Food for Thought Up Next References Chapter 14 Ten-Point Sanity Check: Avoiding Self-Inflicted Wounds Reflective Practice: More than Just "Think Before You Act" Self-Inflicted Wounds The Un-Dilbert(c) Guide to Sustaining Reflective Practices Reflective Practice Self-Check Up Next References Chapter 15 Beyond Learning Design: Taking Your Career to the Next Level From Organizational Career Paths to DIY Know Before You Go: Your Career Thus Far Defining and Implementing Plan B Some Final Thoughts References Glossary List of E-Suite Views Contributors Index
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